How to fix problems with audio in Windows 10

If you are having the audio problem then you should know that you are not the only one. Many users have been facing the same issue after upgrading to Windows 10. This can happen for a variety of reasons, so there is no one-size-fits-all solution. In this post I will try to provide you with some possible solutions to sound problems in Windows 10.

An automatic audio troubleshooting might fix it, or you might have to uninstall and then reinstall the sound drivers. There are many possible solutions, and in this post I will show you the most common ones so that you can solve your audio problem in Windows 10.

Tips for fixing audio problems

1 – Verify physical connection

A pretty obvious recommendation, right? The truth is that the first thing you should do is make sure that you are not dealing with a bad connection, before blaming Windows 10. If you have external speakers, there are always chances of an inappropriate connection. Make sure the cables are properly connected to the PC and the speakers. Remember that there are two jacks on the computer, one for sound input and one for output. Verify that you have connected the speakers to the output socket, and not the input socket which is for a microphone.

In case you have multiple output jacks, then you should test all of them to confirm if there is a problem with any of them.

2 – Use the Audio Troubleshooter

If you have confirmed that the connections are correct, it is time to start troubleshooting the problem within the software. Windows incorporates a troubleshooter to identify and resolve difficulties such as network, printer, or audio problems. There is a possibility that Windows 10 can identify the problem and fix it on its own; or at least let you know what you can do.

The troubleshooter will automatically scan the audio system for any errors. To run it you must right-click the sound icon on the taskbar and select Troubleshoot sound problems from the pop-up menu.

If a problem is found, the solver will let you know, and may even fix it automatically. In case it can’t fix it on its own, it will tell you what the problem is and then you can follow instructions to fix it yourself. If no problem is found, it will let you know and offer more options so you can continue.

If the Troubleshooter says that the audio device is disconnected, then there is a good chance that the problem is with the physical connection and the speakers. In this case you must be more rigorous with checking your connections and hardware. Also this could be due to a driver problem.

3 – Change default sound format

If you couldn’t solve the problem using the Troubleshooter, then you will have to apply some solutions yourself. You can change the default audio format in Windows, which impacts the sound quality. Sometimes a wrong format can cause sound problems, or no audio can be heard. You need to right-click on the sound icon and select Playback devices from the pop-up menu.

In the window that appears, you must select the speakers you are using and click the Properties button below. In the Speaker Properties, go to the Advanced tab and select a format from the drop-down menu in the Default Format section .

You can switch between the different formats to see if any of these work. You can also use the Restore defaults button in case you want to return it to how it was in the beginning.

4 – Disable audio enhancements

You could also disable Windows 10 Built-in Audio Enhancements ; these may be causing problems with the speaker’s built-in audio enhancements. This interference can lead to poor audio quality, and even degenerate into no sound in Windows 10. Just as I indicated in the previous step, go to the speaker properties window, and then to the Enhancements tab . Here you must check the option Disable all sound effects and click OK.

5 – Update sound drivers

Faulty drivers are one of the most common reasons for almost all hardware malfunctions. An outdated or faulty audio driver may be the reason why Windows 10 does not play sound. Enter Device Manager (right click on the Start button and select Device Manager) to access the sound drivers.

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Once inside the Device Manager, you must double-click on Sound and video controllers and game devices to expand that element. Here you should see the Windows 10 audio driver, as well as the device manufacturer’s audio driver (if installed).

Repair manufacturer’s device driver

You must update the manufacturer’s driver using the built-in automatic update feature. Right click on the driver and select Update Driver Software from the pop-up menu. Then select the Search automatically for updated driver software option .

Windows will search for and try to update the driver for that device. However, Windows is not always good at finding the correct driver. If Windows doesn’t solve it, you should go to the manufacturer’s website to manually search for the corresponding driver. You must download and install it following the instructions.

Repair Windows Integrated Audio Driver

In a large proportion of cases, this driver has been the culprit for audio problems in Windows 10. Since it is a built-in driver in Windows, you don’t need to update it online. Reinstalling it should be enough to fix the problem. In Device Manager, right-click on High Definition Audio Device and select Update Driver Software option from the pop-up menu.

On the next screen, select the option Search my computer for driver software.

Then you select Let me pick from a list of device drivers on my computer.

Finally, in the next window choose High Definition Audio Device and click Next. You will be shown a warning, you must click the Yes button and the driver will be updated.

Employ a driver updater

If trying to fix the problem by updating the drivers in the above methods doesn’t work, then you should consider using a driver updater. Most driver update programs can update your drivers and also repair faulty drivers on your system. If your PC’s audio problem is due to driver issues, a driver updater like IObit Driver Booster should fix it.

You just have to download and install one of these programs, and then scan your PC. The tool will find and fix the problem driver, in some cases automatically.

6 – Restart audio service

It may be the case that the audio services are disabled for some reason. Disabling and re-activating them manually could fix the problem. You can access Windows services in the following way: use the keyboard shortcut Windows + R to open the Run window ; type the command services.msc to enter the Services manager .

Here you should look for the Windows Audio service and make sure that the Status column is Running. If not, then you must right-click on it and select the Start option to start the service.

Most likely it is already running, but you should try restarting it to see if the problem can be solved. You must right click on it and select the Stop option to disable the service; then right click again and this time you select Start to restart the service.

7 – Update Windows

It may be very obvious, but updating the system may be the ultimate solution. Windows updates bring the latest patches to fix system problems; And taking into account that Windows 10 has been quite problematic, it is very important to keep it updated. Some new update could also fix the audio problem in Windows 10; or update the built-in audio driver to work properly.

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Confirm that Windows is updating by going to Settings> Update & Security. Then you must click on Windows Update in the left panel, and click on the button Check for updates. The system will automatically check for updates and update the system.


Finally, in this post we have mentioned the most common reasons that can cause the audio problem in Windows 10, along with their possible solutions. Some of these should help you solve your particular problem. It is best to focus around the drivers, as they are the culprits in most cases.

If you fixed the sound glitch with one of these suggestions or with another method not covered here; please share it through the comments to help other users to solve it.

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