Security measures implemented by DiDi
Here we will talk a little about the measures that this famous company has taken to guarantee the safety of all users. This is undoubtedly the most important thing in a private transport company, since passengers are the priority. The measures and requirements that DiDi establishes for people who wish to be part of this team are highly rigorous. It is also important to note that these measures are perfected thanks to the implementation of artificial intelligence.
To guarantee the safety of users, DIDI has seen the need to reinforce the facial recognition functions of drivers. In this way, users will be able to verify that the driver of the vehicle is the same one who satisfactorily completed the tests and requirements at the time of registering with the company. In addition, it should be noted that there are certain requirements for registering a car or car to work.
Drivers will have to verify their identity daily and in the event that the data does not match or the driver simply refuses to perform this step, their DIDI account will be immediately temporarily blocked. To unlock said account, the driver will have to go to the DIDI facilities to make an appeal to carry out a manual appeal process with the security team of this company.
In this case, the system has at its disposal a large number of algorithms to analyze the facial features of the person and contrast it with the information that has been previously registered in the system. Which makes it safe to use DiDi for travel.
Audio and video recordings during the trip
On the other hand, for some time DIDI has decided to implement the option that allows recording both audio and video during trips. In other words, each vehicle in the private taxi fleet of this Asian company has cameras. In this way, it will be easier to detect if there was some type of verbal and physical aggression between the driver and the passenger.
However, this material is deleted from DIDI’s servers after seven days if there are no complaints. In this case, the driver will not have access to this information. Only the passenger will be able to access this information to argue a complaint due to an incident during the trip with the driver on duty.
DIDI offers us a so-called “emergency kit” that is ideal for those users who find themselves in dangerous situations during their trip. First of all, you will have the option to share your location in real time with trusted contacts. In addition, these contacts will receive all the information regarding the driver. This is useful to know if the vehicle deviates abruptly or if it stops for a long time.
Users will also be able to press an emergency button that is linked directly to 911 so they can speak directly to authorities. Even with this button you can notify all your trusted contacts that you are in trouble. On the other hand, DIDI users have the possibility of calling a security number to communicate with the app’s security center. In addition, you have the possibility to report the driver in case of inappropriate behavior.
Feel free to use DiDi’s services
According to all the measures that we mentioned in detail above, we can conclude that it is safe to use didi, since it is a serious and responsible company. Although it is relatively new to the market, they have been concerned with implementing rigorous measures to protect the passenger.
In fact, it is currently one of the private transport companies that has security measures in place to reduce the risks of incidents between passengers and drivers. It has also shown that after imposing these measures, user complaints have decreased markedly. That is why we recommend that you cheer up and try this new app that will get you out of trouble many times.