At some point, we have all had our equipment loading when logging into the system, which can take a long time or even not start. Well, this also happens in Windows 10 and here we will explain how to solve it.
Normally, that the equipment keeps loading us once we have entered the password, it is caused by the performance of the system. Our team needs to process a lot of information when we start the system, since it has to execute all the programs, processes and services of the system.
Windows 10: I can’t sign in
When our system requires more memory for data processing than we have, it slows down and may stop working. This is also the case with older storage disks, which have a fairly low transfer rate in some cases.
All this is required by the “Desktop Window Manager” or “dwm.exe” which is in charge of loading the desktop and all the programs that have been indicated to be launched at startup. When it is unable to load everything and make it ready for use, that is when the process of loading the “login” never ends.
Other reasons why this can happen, if we discard all of the above, in the event that we have performance to spare for everything, is that some file, service or system process is corrupt.
To do this, we will follow the following steps with the possible solutions that will prevent this from happening again in the long term:
Recommendation: It is recommended to execute all the possible commands and carry out the pertinent actions on our computer, executing the safe mode.
Basic pre-steps to troubleshoot the login failure
In these same lines we are going to talk about a series of solutions of the most diverse nature that will help you solve the failure with the login that we are dealing with here. But first of all, and although it is somewhat obvious to most, we must take some basic precautions in advance, before moving on to adults. For example, we must make sure that the credentials entered on the Windows lock screen are correct. Here both the username with which we want to log in, and the corresponding password come into play.
Moreover, once we are sure that, for example, the password is correct, another point that we must take into consideration is that the system is case -sensitive. This is a more common failure than most think, we must even make sure that we do not have the caps lock key activated on the computer keyboard.
Repair the system with SFC and Chkdsk
These two commands have the function of analyzing the system in search of errors that interfere with its correct operation and solving it. Some of those errors could come from corrupted system files.
To execute the following commands we will follow these instructions.
We open the system command console (cmd):
- Start> CMD> Run as administrator.
Once inside we will execute the following command lines:
- System File Checker or SFC: sfc / scannow
It will begin to analyze the system in search of damaged files, we can wait for it to finish or leave it in the background.
- Windows Disk Check Tool or Chkdsk command: chkdsk / f / r
It will tell us that we already have the disk in use, since the previous command is already analyzing the system. But we tell you to analyze it later, wait for the previous one to finish and restart.
And we can also try using DISM commands to analyze the status of our Windows installation and, if something is wrong, we can easily repair it.
- DISM / Online / Cleanup-Image / CheckHealth
- DISM / Online / Cleanup-Image / ScanHealth
- DISM / Online / Cleanup-Image / RestoreHealth
Manual system repair before login failure
Another option we have is manual system repair, which is available in the advanced options. This action is executed automatically when the computer suddenly shuts down continuously. So the system detects it as a failure and executes this mode to solve it.
Now we will do the same, but manually, we will execute said menu, and we will only have to follow the steps indicated to solve the problem. We will execute the “Troubleshoot” mode and inside we will have the advanced options available. We will do the following:
- Press the Shift + Restart key ( Restart button available at System Startup)
- It will reboot and open the menu> Troubleshoot> Advanced Options> Startup Repair
Once these steps have been followed, they will take us to the following example where we will press enter to start and follow the steps indicated.
Scan the Windows system for malware
In the event that with any of the steps discussed so far we find that we have been able to solve the problem with the start of which we have spoken, this can be repeated. That already makes it an even more serious problem if possible. That is why it does not hurt to look for a solution outside of the usual failures of the Redmond system itself. And it may be the case that this software has been infected by some type of malware that has reached the PC in some way. For this, as for so many other situations of strange behavior, it is when we have to use our favorite antivirus.
Either through Windows Update or any other, the most advisable if necessary is that we analyze the PC in depth, be it with the security software that is. The advantage that Windows Defender offers us is that from the outset we already find it pre-installed on the system itself. But to get rid of any virus that causes this startup failure or any other, solutions of this type of third parties are also valid. For example Windows Update we start it through the Settings application.
Once in this window, we will have to click on Update and security / Windows Security. Here, by accessing the antivirus as such, we will be able to launch the complete analysis that eliminates the malware that is causing problems at the beginning of the session.
Create a new administrator account
Other options is to create an administrator account, with this we will avoid certain settings that the previous account has and that may be preventing it from working correctly. We will also prevent many programs from being installed and running on that account. We will have to delete the old account.
With this to say that it is very likely that we lose the information contained in the previous account and many of the installed programs as well. Unless we have installed it for all users, in that case it will be preserved. therefore, at this point we will tell you that on many occasions installing programs for all users is the best thing to do. Even assuming that we are the only ones working in the team, this movement will help us in cases like the one that concerns us in these lines.
Restore the system
We can restore the system by following the same procedure that we follow in the “Startup Repair” only this time we will click on “System Restore. ” With this, what we will do is use a restore or backup point that the system has, and we will go back to the configuration, programs and information that we had before.
Important: We will lose all that information that was not stored before the date of creation of the restore point or backup.
As shown in the following photo, we will click the “System Restore” button and follow the steps. We will select the backup that best suits us.
Once this is done, we will be able to log in normally.
Reset Windows without losing data
If none of the above options have worked, then the only thing left to do is to reset Windows installation from the previous recovery options. What this option does is to generate the Windows 10 installation again so that if something has been corrupted it will be restored and work again.
We can choose the option to keep our files, in case we do not want to lose programs or personal files, or the option to delete everything if we do not mind losing what we have saved on the PC.
We will follow the wizard until the end and that’s it. Now we can only wait for the process to finish. When it is finished, we can return to using Windows normally.