Windows 10 is an operating system that does not stop growing and improving, something that Microsoft itself takes care of. To a large extent this is something that is achieved through the almost constant updates and patches that the firm sends to the teams. However, this is software that is not devoid of bugs, such as the dreaded Microsoft Windows not responding error, which we will see here.
Thus, these are bugs that unfortunately we find ourselves suddenly in our day to day with Windows, which can be a serious inconvenience. However, before we panic, we must know that most of these have a solution, one way or another. For example, serve the case that we are going to talk about right now, the Microsoft Windows error does not respond.
Reasons for Windows not responding error
Eventually, if the operating system itself suddenly stops responding, everything we are doing stops. As is easy to imagine, then we will not be able to do anything, neither type with the keyboard nor move the mouse. At the same time, if we restart the computer, we will lose everything we were working on. This is something that can be especially serious if it happens frequently on your PC.
Therefore, if you see that this is something that begins to occur on your Windows computer, it is best to try to solve it as soon as possible. We refer to the appearance of the error Microsoft Windows does not respond, which blocks the entire system. Say that initially there are various problems that could prevent Windows from responding as described.
But of course, while there are a great variety of causes, there are also a great variety of solutions ; Let’s see the most effective ones we can use.
Possible solutions for the Microsoft Windows not responding error
One of the first steps to take in this regard is to update the system to the most recent version released. This is something that we achieve through the Win + I combination, which leads us to Configuration. Here we go to Update and security / Windows Update. Therefore, in the event that Microsoft has recently sent a new system update, we will see it here and we can install it immediately.
What’s more, we could say that keeping the operating system updated at all times is very important in most cases, both for security and for functionality.
Update system drivers
Once this is done, the failure may be caused by an old driver for one of the components installed on the computer. Therefore the best we can do is also update the drivers. To do this we have to type Device Manager in the search box of the Windows Start menu. Once in the window that appears, we recommend that you click on each of the hardware components with the right mouse button and click on the Update driver option.
Use the troubleshooter in Windows
In the same way, we can use the function integrated in Windows itself to solve problems. Thus, what we have to do is go back to the System Configuration application with Win + I. In the search box that appears we write Resolve, so that we can access the function Check the status of the equipment and solve the problems. Next we will have to follow the wizard so that the system tries to resolve the error Microsoft Windows does not respond by itself.
Uninstall the latest Windows update
Over the years, we have been able to verify that one of the biggest problems that those of Redmond are facing in Windows 10, are its updates. In fact, to a greater or lesser extent, the problems that these cause in teams around the world are of the most diverse nature. Here, we can find small operating problems, components that stop working, system crashes, blue screens, etc. These flaws are more common than Microsoft and users would like. Therefore this can affect any part of the system.
If we have just updated Windows and we see that the software begins to give problems and does not respond, we can try to uninstall this latest update. This is something that we can carry out in a simple way from the Settings application which we access with the Win + I key combination. Once here we go to the Update and security / Windows Update / View update history section. Here we already find the link called Uninstall the updates.
Eliminate possible malware that infects your computer
Another important step in this sense when faced with the Microsoft Windows not responding error is to make sure that the PC is not infected by some type of malware. For this we only have to run the Windows Defender scan , or any other third-party antivirus solution that we use. And it is possible that some type of malicious code has infected the PC, and is causing the aforementioned problem.
This is something that we can carry out through Windows Defender itself, the Windows 10 antivirus, if it is the one we use on the PC. In the same way, if we have opted for a third-party solution, we also recommend doing an in-depth analysis of the units in search of malware.
Use the SFC command for file integrity
In the same way, we can also choose to carry out a verification analysis of the system files themselves in case they are damaged. This is something that is done thanks to the SFC command, since it scans the computer checking the integrity of these files. Say that in the event that it finds a file that is not working properly, it will repair it automatically.
Just type cmd in the search box and run the command prompt application as administrator. Next we have to type the following command in the window that will appear: “sfc / scannow”. Keep in mind that this is a process that can take a while, so we have to wait, although we can continue with what we were doing while it is running.
Use the mdsched command for memory problems
It can also be the case that the error Microsoft Windows does not respond is due to some problem with the memory of the PC. If necessary, we can use the mdsched command to determine this. All we have to do is use the Win + R key combination to open the Run box where we type the command “mdsched.exe”. Of course, when doing this check the screen will turn blue for a moment, but it is normal. At the same time, if an error is found, a code and some solutions will appear to solve it.
Of course, we must bear in mind that all problems related to the same memory of the computer, can be a little more complex to repair than others. This is mainly due to the fact that here we are referring to a somewhat delicate component. Therefore, when the RAM memory of a computer begins to fail, even if it is not the most pleasant for the pocket, the best solution is to change the damaged module.
Do a clean boot of Windows
To finish with all this, we will tell you that using a clean boot will offer us more opportunities to find out if an application or service is causing the failure. Therefore, in order to carry out the aforementioned clean boot of the PC, first we press the Win + R key combination. This will lead us to the Run dialog box, where we write the MSConfig command. Next we go to the Startup tab where we can uncheck the option called Safe Startup.
After this, we go to the General tab where we opt for the Selective Start option and in turn uncheck the box next to Load startup items. We also go to the Services tab and check the box at the bottom next to Hide all Microsoft services. To finish we open the Task Manager and with the right mouse button we deactivate all the elements of the Start section.
Use the CHKDSK command for disk integrity
As many of you may already know, the CHKDSK command is short for Check Disk. Specifically, we refer to a utility that is used to analyze, verify and repair the storage units or hard drives of the computer. It is valid for all types of formats, from mechanical hard drives, through SSD or USB devices.
Therefore, if the error we are talking about in these lines is due to a problem in the main unit, this command will detect and fix it. Thus, we will have to access the Windows command line through the CMD that we write in the search box. It is recommended to run it with administrator permissions and then, in the window that appears, type the following: chkdsk C: / V.
What it actually does is check the specified disk drive and automatically correct any errors it detects. Keep in mind that this command supports many other parameters that we can consult with just typing chkdsk C: / ?.