How to check the balance of your Bansefi card (Wellbeing)

When you become a new Bansefi customer, one of the main questions you may have is how to check the balance of the Bienestar card of said banking institution. That is why, in the following text, the different alternatives available to you to do so are explained. It is important to note that this is a service in alliance with MasterCard that allows all users of savings accounts to know this information quickly and easily.

Taking the above into account, you should know that you can check the balance of your Bansefi Bienestar card in different ways, whether you use a computer or from your mobile phone. Each of these options are detailed throughout this text and, in addition to the information in question, other sections are added with important information. Among which are questions such as: where to report the theft or loss of the card and how to find out the customer number.

From the computer

To check the balance of your Bienestar Bansefi card from the computer you must enter theonline banking of the aforementioned institution and access the account statement using your customer number. In case you do not know what it is or how to obtain it, in this text you will find a section that explains where you can find it. Now, if you have this information, you will have to follow the steps described below:

  1. Enter the website of the Banco del Bienestar.
  2. Enter your customer number.
  3. Press ” Enter.”

Once inside online banking, press the ” Check balance ” button. In this way you can check the available balance on your Bansefi Bienestar card.

From the phone

In case you prefer to use the cell phone to check the available balance, you can do it using the mobile application. Which is available for iOS and Android atGoogle Play andApp Store, respectively. Now, to consult the accounts associated with the Bansefi Wellness card from your Smartphone, you must follow a process similar to the one you require to access from online banking.

Mobile Welfare Bank
Price: To be announced

The first step being the installation of the Bansefi mobile app on your cell phone, opening it and entering your access data. Once inside, you can check the status of your accounts and carry out banking operations from the comfort of your Smartphone wherever you are.

Calling the telephone bank

Another way to check your Bienestar Bansefi card is to contact the telephone bank through the number 01 800 900 2000, from Monday to Saturday, from 07:00 to 21:00. This is a very practical method if you do not have an Android or iOS cell phone where you can access the app, or you do not have an Internet connection when checking the available balance.

Go to a branch

If you prefer, you can check the balance available in the accounts associated with the Bienestar Bansefi card at any of the branches nationwide. It is worth mentioning that, to know which is the branch closest to your home, you havehelp on the website of this bank.

There you must complete a series of blank fields, selecting the state, municipality, town and establishment you prefer to go to. Doing so will show the exact point on the map, on which you must click to obtain the address of the branch in writing.

Frequent questions

Bansefi customers often ask themselves questions such as: what is the customer number, how to report the theft or loss of the card and even how to activate it to start using it. Well then, you will find the answer to each of these questions.

What is the Bansefi customer number

You must bear in mind that the Bansefi customer number is required when performing online banking operations, either using the computer or from the Smartphone. It is provided by the bank when you open an account or contract any of the other services. So you should keep it in a safe place where you can have it on hand at all times.

Now, if you have lost or misplaced it, you can use the Official website of the Government of Mexico to consult it, as this card is related to that institution. For this you will need the unique population registry key (CURP). However, if you do not know this information, you can complete the form with your personal information (name, date of birth, address, etc.).

Once inside, you can verify your customer number and access the Bansefi app or website and check the status of your accounts at the National Financial Service Bank.

How to report the theft or loss of your card

If you lost your Bienestar Bansefi card and you are in Mexico, you can report the theft or loss of it to the number 01-800-821-3844. Now if you are located abroad (EE. UU.), You can communicate to the 01888-315-0301 and ask the customer service to be canceled.

When doing so, they will give you a reference number with which you can go to any Bansefi branch and request a replacement for your card. It should be clarified that, in both cases the cost of the call is free.

How to activate the Bansefi card

Activating the Bienestar Bansefi debit card is as simple as contacting the telephone bank and following the necessary steps during the process. To do this, you can contact the number that corresponds to your location: 01-800-821-3844 for Mexico and 01888-315-0301 in the United States.

As you can see, consulting the Wellness card of your Bansefi account is very simple and you have different alternatives to achieve it. Some require an Internet connection and electronic devices (Smartphone and Computer), but others only need a call to the customer service center.

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