DNS_PROBE_FINISHED_NXDOMAIN error in Google Chrome: causes and solutions

One of the errors that occurs frequently in Google Chrome, is DNS_PROBE_FINISHED_NXDOMAIN. This small but annoying flaw prevents access to any website, hosting or domain, when there is a failure in the Internet configuration or in the DNS. Which causes a message to appear in the browser, informing about said problem, accompanied by a message similar to “This site cannot be contacted.”

But at what exact point in the configuration does the problem exist? Or what is the real reason why you can’t connect to the site you want? Well, the cause of this error may be in a wrong typing at the time of writing the web address or be caused by an external factor, such as an antivirus or Firewall (firewall) that prevents the connection. In any case, there are simple solutions that you can use, learn what they are below.


Among the main causes of the DNS_PROBE_FINISHED_NXDOMAIN error are:

  • Something is blocking the connection (VPN, Firewall or Antivirus).
  • The DNS settings are incorrect.
  • The DNS server is not working as it should.
  • Very old DNS cache records on the computer.
  • The DNS client is not working.
  • Browser settings are faulty or incorrect.


In some cases, such as the Windows 10 Operating System, the same browser offers the solution by including the “Reload page” or “Reload page again” button. Which you can press to try to solve the error, easy and fast. However, if this does not work, it means that the problem goes beyond a simple momentary failure in the connection. So you should try the following alternatives one by one:

Restart DNS client service

This service resolves and caches all DNS domains enabled in Windows 10 by default. Therefore, when restarting said service, the DNS_PROBE_FINISHED_NXDOMAIN error could be solved. To do this, you must follow the steps described below:

  1. Press the ” Windows + R ” key combination .
  2. Type ” services.msc ” in the dialog box and press “Enter.”
  3. Now you must look for the ” DNS Client ” section and check its status in the corresponding column.
  4. In case the service is not running, right click on it and press “ Restart ”.

At the end of the procedure, restart the browser and check that the error has disappeared. If it persists, continue with another of the solutions mentioned here.

Free DNS cache

The DNS cache is directly related to the client service that is mentioned in the previous method. This is responsible for storing a list of the websites you visit to offer a faster load of information. However, when a host becomes unavailable, modified or moved to another site, the memory begins to fail and can cause the aforementioned error from the beginning.

However, it is something that can be solved quickly with a few simple steps, which allow you to clear the DNS cache so that it can store new information. See how to do it, below:

  1. Access the command prompt in Windows.
  2. Type the command ” ipconfig / flushdns ” and hit “enter.”
  3. Upon completion, you will see a message indicating that the process was successful.

When you finish just go to Chrome, restart it and try to access the network again.

Disable Firewall or antivirus

Some VPN or Windows security systems can block access to websites for no apparent reason or reason. That is why this method, although it is a bit risky, can help you get out of doubt.

You just have to go to the system settings and locate the Windows security or firewall options. Then deactivate the firewall and antivirus that you have on your computer. When you’re done, restart your browser to verify that you can access the website you want.

Tip : Do not apply this technique if you are not totally sure that the page you want to enter is reliable or has a security certificate.

Other solutions

Although the above alternatives might be effective in resolving the DNS_PROBE_FINISHED_NXDOMAIN error , there is a small chance that it will persist. So you may need other options. Such as restoring Google Chrome, renewing the IP address, checking the hosts file, resetting the browser flags or even changing the DNS server.

In this sense, restoring Google Chrome is precisely that, restoring the browser to its original settings. This method is a bit drastic compared to the others, but it might help you solve the problem if all else fails. Just keep in mind that any custom adjustments or changes you have made will be lost.

On the other hand, renewing the IP address gives a new identity to your local area connection. Therefore, any navigation information that has been previously stored will remain in the past and with it the DNS_PROBE_FINISHED_NXDOMAIN error .

Now, checking the hosts file in Windows is another viable solution to the problem posed. This is used to know if any address or domain stored in this file is damaged, which could be the cause of the failure of the Internet connection.

Similarly, renewing or changing DNS servers is useful in this type of case. This solution applies if the communication between the service provider in question and the device is failing. Although it also applies when the registered IP addresses are wrong or have stopped working. In which case the message DNS_PROBE_FINISHED_NXDOMAIN will appear . To do this, you must consult the appropriate form for each Operating System.

Last but not least, reset Chrome’s flags to its “Standard” version. These advanced functions of the browser can cause errors in the same, since they are in their initial phase or trial version. So it would not be surprising if they are the actual cause of the communication error with the site you are trying to access. In which case you would just have to disable them or revert them to their default version.

By carefully following each procedure, you can resolve the DNS_PROBE_FINISHED_NXDOMAIN error quickly and easily. Go from the simplest to the most drastic, so you know at what specific point your connection began to fail.

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