Sometimes it may happen that when you try to log into your Snapchat account, you cannot do so due to the incorrect entry of the access data. A simple mistake when entering the password, having forgotten your email address or your username can make you no longer able to access your account, thus losing contact with the friends you have added there.
The good news is that Snapchat allows you to recover your account if you have forgotten your password, your email, your username or if you have recently deleted it. In Snapchat they are aware that losing access data is quite normal, that is why they give the possibility of recovering access through the email or phone number registered in the account. Here at InfoCuentas we will guide you step by step through the process, so that you can enjoy your Snapchat account again without problems.
Recover Snapchat account from the web
The first option that we will show you to recover your Snapchat account is through the official Snapchat website. You can perform these steps both from the PC and from a mobile device through the web browser. It is the most practical method since it does not require entering the application, however, later we will show you how to do it from it as well.
Recover account with phone number (without email)
If you still have access to the phone number registered in your Snapchat account, you can recover it by requesting a verification SMS, following these steps.
- Accede to https://accounts.snapchat.com/accounts/password_reset/phone
- Enter your phone number in the form and then press the ” Continue ” button .
- Check your mobile for the SMS and have the received code at hand, which will be in a message like the following:
- Enter the code received in the form, then press the ” Verify ” button .
- Set a new access password. Enter it twice and hit the ” Save ” button .
With these steps you will have recovered your Snapchat account and you will be able to access it with the new access data.
What to do if the confirmation SMS never arrives ? If it happened to you that you entered your phone number in step 2 and when you press the button to send this SMS it never arrives, you will be able to request a new SMS by clicking on the link “Resend SMS”. If the message still does not arrive, you can click on the “Call me” link. You should receive a call in a few seconds, an operator will dictate the code in question.
If the necessary message to recover your account still does not arrive, you should contact your operator or continue reading to recover your account via email.
Recover account with email
If you no longer have access to the phone number registered in your account or you never receive the verification SMS, you can also recover your account through your email. Follow the steps below to generate a new password and regain access to your account.
- Accede to https://accounts.snapchat.com/accounts/password_reset_request
- Enter your email address and press ” Send “.
- Check your inbox and hit the link sent by Snapchat. The email will be similar to the following:
If you have not received it, you can request a new email by clicking ” Resend email ” on the Snapchat page.
- Set a new access password. Enter it twice to confirm and press the ” Save ” button .
With these steps you will have already successfully recovered your Snapchat account through email.
Recover Snapchat account from Android or iOS application
You can follow a similar process to recover your account through the application for Android and iOS. If you want to simply recover the application and install it again, you can download it with the links that we will give you below.
Reinstall the app
If you no longer have the Snapchat application installed, you can reinstall it by following these links:
- Android :