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How to recover a Snapchat account

Sometimes it may happen that when you try to log into your Snapchat account, you cannot do so due to the incorrect entry of the access data. A simple mistake when entering the password, having forgotten your email address or your username can make you no longer able to access your account, thus losing contact with the friends you have added there.

The good news is that Snapchat allows you to recover your account if you have forgotten your password, your email, your username or if you have recently deleted it. In Snapchat they are aware that losing access data is quite normal, that is why they give the possibility of recovering access through the email or phone number registered in the account. Here at InfoCuentas we will guide you step by step through the process, so that you can enjoy your Snapchat account again without problems.

Recover Snapchat account from the web

The first option that we will show you to recover your Snapchat account is through the official Snapchat website. You can perform these steps both from the PC and from a mobile device through the web browser. It is the most practical method since it does not require entering the application, however, later we will show you how to do it from it as well.

Recover account with phone number (without email)

If you still have access to the phone number registered in your Snapchat account, you can recover it by requesting a verification SMS, following these steps.

  1. Accede to
  2. Enter your phone number in the form and then press the ” Continue ” button .
  3. Check your mobile for the SMS and have the received code at hand, which will be in a message like the following:
  4. Enter the code received in the form, then press the ” Verify ” button .
  5. Set a new access password. Enter it twice and hit the ” Save ” button .

With these steps you will have recovered your Snapchat account and you will be able to access it with the new access data.

What to do if the confirmation SMS never arrives ? If it happened to you that you entered your phone number in step 2 and when you press the button to send this SMS it never arrives, you will be able to request a new SMS by clicking on the link “Resend SMS”. If the message still does not arrive, you can click on the “Call me” link. You should receive a call in a few seconds, an operator will dictate the code in question.

If the necessary message to recover your account still does not arrive, you should contact your operator or continue reading to recover your account via email.

Recover account with email

If you no longer have access to the phone number registered in your account or you never receive the verification SMS, you can also recover your account through your email. Follow the steps below to generate a new password and regain access to your account.

  1. Accede to
  2. Enter your email address and press ” Send “.

  3. Check your inbox and hit the link sent by Snapchat. The email will be similar to the following:

    If you have not received it, you can request a new email by clicking ” Resend email ” on the Snapchat page.
  4. Set a new access password. Enter it twice to confirm and press the ” Save ” button .

With these steps you will have already successfully recovered your Snapchat account through email.

Recover Snapchat account from Android or iOS application

You can follow a similar process to recover your account through the application for Android and iOS. If you want to simply recover the application and install it again, you can download it with the links that we will give you below.

Reinstall the app

If you no longer have the Snapchat application installed, you can reinstall it by following these links:

  • Android :

  • iOS :
    Developer: Snap, Inc.
    Price: Free +

  • If you do not remember your access data, you can continue reading the article.

    Recover a Snapchat account from the application

    In case you have an Android or iOS device, these are the steps that will help you recover your Snapchat account through the application. The procedures are quite similar to those that are followed to recover the account from the web.

    1. On the main screen of your device, locate the Snapchat icon and click on it to enter the application.
    2. Click on ” Login “.
    3. Click on the link ” Have you forgotten your password? ” Located below the boxes to enter username / password.
    4. Choose how you prefer to reset your password: by phone or by email.
    5. Follow the procedure to recover your account through the chosen method.
      • By phone : you will receive a message with a 6-digit code that you must enter in the application
      • By email : you will receive an email with a link to reset your password.
    6. Set a new password for your account.

    Snapchat will send a message to the email linked to your account which you must open and click on the link to confirm the reactivation.

    Recover account without email or phone number

    We regret to inform you that at the moment Snapchat only offers the possibility of recovering accounts through the telephone number and email registered in the account. If you no longer have access to them, you will no longer be able to regain access to your account and you will have to create a new account.

    Recover deleted Snapchat account

    If you have deleted your account in the past, you can get it back if 30 days have not passed since then. To do this, you just have to log in normally (as long as you still remember your access data, otherwise you can follow the steps mentioned above) and confirm that you want to reactivate your account.

    1. Access the Snapchat application from your device.
    2. Click Login.
    3. If you still remember, enter your username and password. Click on Login if the data is correct to access your account.
    4. After doing this, a message will appear asking you if you want to reactivate your account, to which you must click Yes to activate the recovery process.
    5. Then another message will appear indicating that the operation will take a few minutes. Click OK.

    After a few minutes, your Snapchat account that had been deleted in the past will be active again and you can log into it without any problem. According toSnapchat support page, you can only reactivate your account by logging in with your username and sometimes it could take up to 24 hours to be reactivated.

    Remember that you will only have the opportunity to reverse the suspension of your account by carrying out the process of recovering it in the following 30 days since once this period of time has elapsed, Snapchat will proceed to permanently delete it without any possibility of recovering it.

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