ERR_EMPTY_RESPONSE error in Chrome: causes and solutions

Errors like ERR_EMPTY_RESPONSE in Google Chrome are very common when surfing the net, preventing access to the desired website, which is very annoying. However, there are simple ways to fix it, depending on the cause or root of the problem on your computer. That is why, in the following text, the factors that cause the aforementioned error and the possible solutions that you can apply to solve it are mentioned.

In this sense, you should know that the ERR_EMPTY_RESPONSE error refers to a connection failure between the server and the website you are trying to access. It can have different causes, among which can be found: your Internet speed is very slow, some Google Chrome extension is preventing communication, etc. But it can be easily solved using any of the methods described throughout this post.


The ERR_EMPTY_RESPONSE error in Google Chrome corresponds to a communication failure between the server and the page you want to access. This refers to the fact that the website does not respond and may have different reasons or causes behind, among which we can mention:

  • Google Chrome extensions are preventing connection to the site.
  • The cache or data stored in the browser affect communication with the page you are trying to access.
  • The Windows firewall or antivirus prevents you from entering the site.
  • The network is slow or unstable.
  • Network drivers need to be updated.
  • The code or protocol of the site has an error and prevents you from entering.

In either case, there are simple ways you can fix the error in question. Which are described in the following section.


To fix the ERR_EMPTY_RESPONSE error in Chrome on Windows, there are different methods you can use, depending on the cause. These include: deleting cookies, cache and browsing history, disabling the firewall or antivirus, disabling browser extensions, etc. Learn what are the steps to follow in each of these alternatives, below.

Delete cookies and browsing history

Although cookies help make the experience within the browser much faster, excessive storage of these can cause the ERR_EMPTY_RESPONSE error in Google. That is why, by eliminating them, you could solve the problem quickly and easily. To do this, you will have to follow a procedure similar to the one described below:

  1. Open Google Chrome and press the command ” Ctrl + H ” to open the browsing history.
  2. Click the ” Clear browsing data ” button on the left side panel.
  3. Go to the ” Advanced Settings ” tab .
  4. Make sure the ” Since Always ” option is checked in the ” Time ” menu .
  5. Check all the boxes displayed in the window. Note : If you prefer, you can keep the ” Passwords and other login details ” box unchecked. In this way you will keep the access information to accounts and pages, stored in the browser’s memory.
  6. Press ” Clear data.”

If necessary, confirm your decision and wait while the browser information is removed. When finished, restart your computer and reopen Chrome to verify that the error has disappeared. In case you can access the website, you will know what was causing the ERR_EMPTY_RESPONSE. Otherwise, try the next solution.

Disable Firewall or antivirus

Sometimes, the protection of the Firewall or antivirus installed on your computer prevents access to certain websites that it considers “not safe”. That is why temporarily disabling it could be a solution to the connection error in Chrome. To do this you must follow the path Start> Control Panel> Windows Firewall> Activate or deactivate Windows Firewall. This way you can check if ERR_EMPTY_RESPONSE disappears when disabling this protection.

Now, in the case of Windows Defender (Windows 10) or an antivirus from another developer, you must right-click on the icon and select the option ” Disable ” or “Suspend”. Doing so open Chrome again and check if you can get to the page you want. It should be noted that, in both cases, you can reverse this change by following the same process in reverse.

Disable unnecessary extensions

Disabling browser extensions is another solution you can try to fix the ERR_EMPTY_RESPONSE error in Google Chrome. These tools, while very useful, consume browser resources when running in the background. So eliminating or disabling them could be a simple alternative to avoid the aforementioned failure.

To do this, all you have to do is click on the puzzle icon located next to the Google Chrome address bar. Then, select the option ” Manage extensions “. Once there, deactivate the lever of those that you do not use or press the ” Remove ” button to eliminate them completely.

If for some reason you cannot see the puzzle icon, you can access the extensions window by clicking on the three vertical dots and following the path More tools> Extensions.

Delete temporary files

The excessive amount of temporary files stored in the memory of the computer is another cause of the ERR_EMPTY_RESPONSE error in Chrome. Therefore, by removing them, you could improve the performance of the browser and also the access to certain websites. To achieve this, you must follow the steps described below:

  1. Press the command ” Windows (Start) + R “.
  2. Type ” Temp ” and press ” Enter ” on your keyboard.
    Note : If necessary, grant administrator permissions to access the folder.
  3. Select all temporary files by pressing the command ” Ctrl + E “.
  4. Right click on the file list and press ” Delete.”

After completing all the steps, go back to Chrome to verify that the ERR_EMPTY_RESPONSE error is gone.

Update drivers

If the operating system of your computer has outdated drivers, it is possible that this affects the operation of the browser and generates this error. To solve it you can try the program Driver Easy, which is a software designed to analyze and detect any fault present in the equipment, related to the drivers. On the other hand, if you are a Windows 10 user, you can learn how to update your computer’s drivers atthis link.

Clear Chrome host cache

This is another important element of the browser, however, having an excessive amount of cache on the Chrome host can cause the website access error. That is why, deleting this information could be the solution to ERR_EMPTY_RESPONSE.

To do this you will have to open Google in incognito mode and go to ” Chrome: // net-internals / # dns ” in the address bar. Once there, click on ” Clear host cache ” and restart the browser when everything is ready to check that the error has disappeared.

Use a VPN

The site you are trying to access may not be available for your location. So trying to log in using a VPN is another possible alternative to fix this browser flaw. For this you can try free applications available in the Chrome Store, such as1ClickVPN orSurf VPN. Which work as an extension in Google and allow you to enter any Internet site using the location of different countries.

Other alternatives

If all of the above fails, you can try some additional alternatives such as: change the browser or restart the WinSock network on your computer. For the latter, there are free tools on the Internet, such as WinSockFix, which you can download to your computer and use it to resolve computer connection failures.

As could be seen, although the causes of the ERR_EMPTY_RESPONSE error can be diverse, there is a quick and simple solution to apply in each of them. So, you can solve this Google Chrome glitch on your own, in a matter of minutes.

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