Browsers

“DNS_PROBE_FINISHED_NO_INTERNET” error in Google Chrome: causes and solutions

Generally, when Google Chrome does not have an Internet connection, it reflects a message indicating that you are ” No Internet connection ” and, after a few suggestions to reestablish the connection, the message ” dns_probe_finished_no_internet ” appears. This means that the Domain Name System (DNS) cannot connect to the page. In other words, it cannot obtain either the address or the domain name of the website you want to access.

This problem can be caused by various reasons, either from the incorrect connection of the cables or due to saturation of the browser’s cache. Regardless of the case, in this article you will find in detail the steps or explanations of various solutions for the ” dns_probe_finished_no_internet ” error . Although it should be noted that, depending on the magnitude of the connection problem, some solutions will require much more time than others.

Causes

This message usually appears when the connection fails when reading the URL of the page you are looking for in Google Chrome. Usually, there is no exact cause for this failure, and therefore there are several workarounds. It all depends on the settings on your computer or the connection characteristics with your service provider. In light of this, you will see different solutions that can be executed quickly.

Possible solutions

As mentioned above, the message ” dns_probe_finished_no_internet ” does not have an exact origin. Therefore, several alternative routes must be tried to identify the particular cause on the computer. Solutions range from a simple reboot of external devices, IP address alteration, or DNS change. It will depend on the connection conditions and the characteristics configured in the computer.

Modem and router reboot

Many times the connection problem is due to a momentary drop in the Internet interface. The modem and the router do not receive the adequate signal and, therefore, the server cannot find the page you are looking for. To discard this option, you can restart both the modem and the router (if you have one) and wait a few minutes for the server to respond.

Restart PC

When restarting the modem and the router, it is also recommended to restart the PC to refresh the devices. It is a fairly simple action because you just have to go to ” Start ” and select the ” Restart ” option . You can do it simultaneously with the other Internet devices, so that you verify in approximately 5 minutes, if the connection between the websites has been reestablished.

DNS change

If your DNS is saturated and continually crashing, it is best to change or configure a new one to avoid “ dns_probe_finished_no_internet ” messages . There are several public servers that work for the change or new configuration of a DNS, which will be mentioned in the following list:

  • Level 3 DNS: 209.244.0.3 (preferred DNS) / 209.244.0.4 (alternate DNS).
  • Google: 8.8.8.8 / 8.8.4.4.
  • DNS Advantage: 156.154.70.1 / 156.154.71.1.
  • Norton ConnectSafe: 199.85.126.10 and / 199.85.127.10.

When using one of these servers, it only remains to wait between 10 or 15 minutes to see how the computer and the Internet connection react. In this way, the connection will be achieved so that the DNS can translate the IP addresses into domain names. To perform this action, observe the following steps:

  1. Go to ” Control Panel “.
  2. Look for ” Networks and Internet.”
  3. Select ” Network and Sharing Center.”
  4. On the left side of the screen, locate the option ” Change adapter settings.”
  5. Right click on the adapter you use and choose ” Properties “.
  6. Locate ” Network functions “, choose ” Internet Protocol version 4 (TCP / IPv4) ” and press ” Properties “.
  7. Check the option ” Use the following DNS server addresses ” and enter the public server of your choice. Press ” OK ” to finish.

Clear cache in browser

Google Chrome usually stores each data that is searched within the platform. This memory is called cache and, by accumulating for a long time inside the browser, it can slow down the connection with other domains or IPs. In view of this, to clear the Google Chrome cache you just have to follow this route:

Open Google Chrome > Press the three vertical dots located in the lower right corner of the page> Press” More tools “> Press” Clear browsing data > Choose a time interval > Clear data “.

On the other hand, the keyboard offers a series of combinations that make it easier to access or carry out certain tasks on web pages. For Windows Systems, the shortcut to clear the cache in the browser is ” Ctrl + Shift + Del “. Now, the MacOS Systems, the access is ” Shift + Command key (⌘) + Del “.

Clear DNS cache

This option can be done on Linux, Mac and Windows 10 systems. As mentioned above, the acronym DNS stands for Domain Name System, therefore, when there is a failure in the DNS, it means that the system cannot identify or transform the IP address of the page to its popular name.

This can be caused by the saturation of multiple cached names or domains. In view of this, to eliminate them, you just have to follow the path: “Open CMD in the Windows search bar> And enter the command Ipconfig / flushdns “.

Alter IP address

The network cards in Windows 10 Systems have IP addresses that allow the connection between the computer and the Internet. If the card cannot connect to the page’s server, then one option is to alter or change the IP address. To do this, observe the following path: “Type” CMD “> Right click on” Command Prompt “> Choose” Run as administrator “> Press” Yes “to allow changes in the system> Enter” netsh winsock reset “. Following this, wait a few minutes and retry the connection between the websites.

Update network controls

When the updates are not periodic, problems can arise when trying to enter a certain web page. Although Windows 10 updates frequently, it is a good idea to know the process manually. To do this, perform the following path: “Type” Device Manager “in the Windows bar> Go to” Network adapters “> Choose the one you use on your computer> Press right click > Choose” Update driver “”.

Firewall control

Firewalls are security programs that restrict access to certain web pages. In view of this, it may be configured to prevent access to various websites and therefore the message “ No Internet connection ” appears. Therefore, put in the Windows search bar ” Windows Defender Firewall with advanced security ” and delete (if required) the pages that are added in the program.

Reset catalog

Windows manages a registry of IP addresses, which is also called an IP catalog. When it reaches a load limit, it needs to be cleaned. To do this, just follow this path: ” Search for CMD in the Windows bar “> ” Right click “> ” Run as Administrator “> ” Enter the command” netsh winsock reset catalog “and press enter.

Contacting the service provider

If when doing each of these processes, the message ” dns_probe_finished_no_internet ” still persists , the problem does not lie in the software or hardware of your computer. You should get in touch with the company that provides you the Internet service so that they can solve the fault.

As you can see, you have several options to solve the ” dns_probe_finished_no_internet ” message . If any of them do not solve the Internet connection, your service provider may have failures with the connections on a large scale or the debt benefit has been suspended. In any of the options, you should get in touch and they will know how to provide you with better information.

 

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