The mobile data are those things that become one need for life once you gain your first Smartphone. It’s only when you lose that precious connectivity that you realize you don’t know how to get anywhere without the Internet and Google Maps. You also have nothing to read on the web, and you have no other way of being in permanent contact with people other than WhatsApp.
When mobile data is not working for you on Android, this can be a real frustration in many respects. It could also be that you exhausted your entire data plan or your phone is overusing it. If this is not the case, it may be a fault with your device. But you can always do something and here are some tips on how to resolve the matter.
It may interest you:
- 5 Applications to control mobile data on your Smartphone
- How to monitor your mobile data usage on Android
- How to disable mobile data for specific apps on Android
The first thing you should do
Some will scoff at the mere suggestion of restarting the phone and removing and reinserting the SIM card, but they should always be the first thing to try when trying to troubleshoot mobile data issues. There’s also a little extra trick when restarting your phone that might help:
- Before restarting, turn on airplane mode
- Wait 30 seconds, then turn off airplane mode
- If you still have no data, re-enable airplane mode, turn off the phone, wait a minute
- Turn the phone back on, turn off airplane mode, wait thirty seconds, and then turn on mobile data.
If with the above you have not been able to solve it, now we are going with the following recommendations.
Access Point Names (APNs) are the means by which the mobile network provider connects your phone to the mobile Internet. Your phone is configured with all the important settings, such as IP addresses and gateways to connect to the data network. However, this process can sometimes fail, requiring a reset. I will show you how to do it below.
- Go to Settings> Connections> Mobile networks.
- Here tap Access Point Names.
- You should see a list of APNs (potentially with only one network in them). Tap the menu icon in the upper right corner and then choose the Reset to default option .
Set the APN protocol for iPv4 / IPv6
This option does not exist in the APN settings of all phones, but some devices give the option to leave the APN Protocol field blank. If that’s the case for you, make sure you set it to IPv4 / IPv6. Similarly, with other devices, make sure this value is selected instead of just one of them.
Enter APN settings manually
Missing APN settings is a frequently occurring possibility after an Android software update. And if a standard reset doesn’t fix the problem, you may need to enter your APN address manually.
- Go to your APN list using the method in the tip above.
- Click Add next to the 3-dot menu, and then APN.
- Enter all the APN details for your network. If you do not have this information, you could call your service provider to obtain it or you can simply use another mobile phone from the same service provider.
- Save your new APN settings, and then select it from the APN list on your device.
Do you have a mobile data limit?
All Android phones allow you to set your own mobile data limits and warnings about when you are approaching your limit. These are generally not enabled by default, but you may have previously set a limit; and after updating your plan, you forgot to update your mobile data limits on the device.
To check this go to Settings> Connections> Data usage. Here you will see a graph showing your data usage along with various configuration options. Make sure your data limits on the graph correspond to those allowed by your network by dragging the limit up or down on the graph.
Alternatively, you can disable all data limits by unchecking the Apply data usage limit option .
Why is mobile data not activated
Mobile data is of great importance today, and it is very helpful to be able to fix these memory problems when you are in an area without WiFi. Sometimes these can fail us and leave us adrift in terms of connectivity. It is frustrating when you need to use GPS to locate or get somewhere and you have no connection.