How to fix a cell phone that won’t turn on or charge

That the mobile phone cannot turn on is a nightmare for anyone and can happen to us suddenly. When your cell phone does not turn on, you feel a kind of existential emptiness, since this device has become an essential part of our lives. It is many times worse than running out of internet access or having your device run out of charge.

If your phone suddenly wo n’t turn on, despite trying several times, then you’ve come to the right place. Here I will introduce you to several things you can do to get your device to respond.

Why doesn’t my cell phone turn on?

There may be various reasons why your mobile refuses to turn on. Sometimes it is due to manufacturing defects and sometimes due to misuse by the user. There are many things that can be classified as inappropriate use of the mobile, among which the following indications can be counted:

  • How often you charge your smartphone.
  • The charger or cables are in bad condition.
  • The cell phone has been off for a long time and with the battery connected.
  • He has suffered several falls.
  • The device has been completely wet or submerged in water.
  • You flashed the terminal with wrong firmware, etc.

Whatever the reason, the following suggestions should help you turn on a phone that won’t boot. Please carry out the actions detailed below in the same order, so that you can fix your phone.

What to do when your cell phone doesn’t turn on

1. Give it enough charge

Obviously, charging your phone is the first thing to do if your phone won’t turn on. Maybe you are in luck and the cell phone has only been completely downloaded. Sometimes the device does not turn on simply because the battery has no charge left.

Although it seems too obvious, some users get frustrated before realizing that it was only downloaded. The solution is so simple that it was just a matter of putting the phone to charge in order to turn it on.

How to turn on a cell phone that has been off for a long time

Sometimes a cell phone is left off for a long time and when it comes to turning it on, it appears to be completely dead. In these cases, even if the device is left off, the battery progressively loses its charge until it is completely dead.

If you want to turn on a device that you left in storage for some time, you should first charge it for at least a couple of hours.

2. Check the charger

If you’ve already put the device on charge and it still won’t turn on, then the next thing you should do is check your charger. A damaged or faulty charger could be responsible for your phone not turning on. Check the cable for cracks or broken terminals. If you find any abnormality you should replace it with another or borrow one to test.

Sometimes, the charger is the cause that your device does not turn on, because it does not receive the charge it needs. Try using another cable or adapter to test. You can borrow a compatible charger from a friend or family member and let your phone charge for a couple of hours. Then try turning it on to see if you are successful. If this is the case, then your charger is probably damaged, so you need to buy a new one to replace it.

3. Replace the battery

It may be that your phone will not turn on because the battery has definitely died. Sometimes the batteries of smartphones are completely damaged or become defective, presenting some symptoms: they do not take the charge or they do not retain it.

Also, smartphones drain the battery completely when they last a long time without being used. Depending on the time, it may be that charging it for a few hours everything will work again. But there is also the possibility of the battery being completely damaged. In this case, you will have no alternative but to replace your battery with a new one.

  • TIP: To avoid this inconvenience, if you keep your cell phone or stop using it for several weeks or months, it is best to disconnect the battery or isolate its contacts with the device.

If your smartphone allows you to remove the battery by removing the back cover then you should try to replace it. If not, you will need to take it to a service center to have the battery replaced by a qualified technician.

4. Restore factory firmware

If the device stopped working after installing an update or you have flashed it using a custom ROM, then you should consider restoring it to its factory firmware. Restore could work only in cases where the phone can boot into some mode (Recovery Mode, Download Mode, etc.). If you cannot enter one of these modes, then it will be very difficult for you to do so.

5. Dry completely if wet

If you dropped your phone in the water or it just got wet, forget about turning it on for a while. Your phone will generally stop working and wo n’t turn on if it gets soaked in water. It is also not convenient for you to turn it on even if you can, since the damage to the circuitry and other components could be greater.

In these cases, you should let your device dry for a day or two, at least. Your chances of fully recovering the phone are increased if you remove the battery as quickly as possible. Remove the back cover, take out the battery, and dry or squeeze as much water out of the device as you can.

It may seem like a good idea to try to dry your phone using a hair dryer, but DO NOT. This idea is counterproductive, and can further damage the device. One effective way, which has worked for many users, is to let the phone sit without the battery in a bowl of rice.


We have all been there at some point. Suddenly the mobile phone stops working affects our daily routine greatly. These have been the most basic suggestions that we can give you to try to solve the problem. If after putting these recommendations into practice, your cell phone still does not turn on, it is best to seek technical assistance at a cell phone service center in your area.

If you have managed to turn on your mobile, be sure to share your experience below in the comments section. Also if you have other recommendations that can help other users.

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